The Confederation of Tourism and Hospitality (CTH) – Level 2 Diploma in English Communication for Tourism and Hospitality QCF

Awarding Organisation: The Confederation of Tourism and Hospitality (CTH)

The Confederation of Tourism and Hospitality (CTH) is the UK’s leading professional awarding body for qualifications in the specialist growing hospitality and tourism sector worldwide. The following link an extensive pathway of information for students covering all areas from qualifications through to future employment routes.

The CTH Level 2 Diploma in English Communication for Tourism and Hospitality QCF is designed to provide english communication skills for the hospitality and tourism sector. As well as an academic progression route.

Assessment is in the form of assignments and exams, however The International School of Sikh Studies has its own internal policy of continuous assessment which is carried out each term in the form of an exam and short assignment. Additionally your Course co-ordinator will discuss with you course specifications, how to access additional external information, assessment criteria and feedback. We work with students in the classroom to identify areas of both strength and weakness and there is an opportunity to have weekly one-to-one time with a member of our teaching staff to discuss any areas of concern and/or gain feedback on assignments. Assignments are marked following the CTH criteria by an approved IV (Internal Verifier) before submission to CTH (EV) external verifier for final sign-off. Any exams will be conducted under strict invigilation following CTH’s guidelines and our own exam policy guidelines.

Please come in to The International School of Sikh Studies or give us a call on 020 8427 5132 to discuss the course at more length, you are welcome to book a meeting with the Course Co-ordinator to discuss any matters relating to the course before making your decision.

Aims of the qualification
The aims are to provide a qualification that:

  • enables students to learn English Communication contextualised for the hospitality and tourism sectors
  • aids academic progression
  • enables students to gain credit towards higher education
  • enables students to develop higher level academic skills that can be applied in a vocational context

Entry requirements:
The entry requirements below are intended for guidance only as applicants may apply with a wide variety of backgrounds and qualifications.

CTH accredited centres will assess all applicants to ensure they are able to meet the demands of the course.

Applicant profile
All students.

Recommended entry requirements
Completed full time secondary or high school education up to age 16.

Exemptions: Contact ISSS

Fees: Fees on application. Fees must be paid at the time of enrolment. Additional fee : books, membership to awarding body and examinations. Fees once paid are non-refundable.

Further detailed information is available at:

Syllabus Overview:
Candidates must achieve
All 6 mandatory units, providing 78 credits
i.e. a total of 78 credits

Min credit (Mandatory units): 78
Max credit (Mandatory units): 78
Min GLH for qualification: 300
Max GLH for qualification: 300

Mandatory units
Unit no. = Unit title = L = CV = GLH = Ofqual no.
EEICTH = English for effective interviews and careers in tourism and hospitality = 2 = 13 = 50 = K/504/9387
ETG = English for tour guides = 2 = 13 = 50 = R/505/0338
CRETH = Customer relations English for tourism and hospitality = 2 = 13 = 50 = L/505/0340
EHLTA = English for hotels, locations, and travel agents = 2 = 13 = 50 = K/505/0345
EAS = English for accommodation and staffing = 2 = 13 = 50 = T/505/0350
EA = English for aviation = 2 = 13 = 50 = J/505/0353
Total = 78 = 300

Annual fees for the courses are payable at the time of enrolment. All fees are for one academic session, and not refundable. The fees include the costs of the teaching and internal examinations. The fees do not, however, cover the cost of books, stationery, handouts or the cost of external examinations.

Download your application form here: